The brief type: If you’re trying to find exclusive engagement ring or unique anniversary gift, Leibish & Co. features a sturdy inventory of top-notch, colorful, and conflict-free diamonds and gemstones. The family-run company has-been running online since 1998 with your own touch that has acquired repeat business the world over. Leibish & Co. allows you purchase free rocks or perhaps to make use of their no-cost “Design Your Own” device to create your perfect bit of jewellery your. With decades of experience and solid workmanship under their strip, Leibish & Co. is found on the brink of increasing the supply to watches as well as other extras.

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When Leibish Polnauer established 1st on the web diamond company in 1998, it got almost an entire time to upload a single picture and description to his site — but he had been a visionary whom saw possible from inside the fledgling realm of e-commerce. “as he views the possibility in an idea, he can do everything in his capacity to progress with it,” mentioned Benji Margolese, Director of Content Marketing for Leibish & Co.

Leibish created a fruitful, family-run process with his wife and kids helping in authority roles. Obtained cultivated a fruitful online business with practices located worldwide. Leibish & Co. is actually a leader in special colored diamonds and gemstones which are difficult to get someplace else. Its expensive diamonds may conflict-free, that’s a significant factor for several shoppers.

“People come to united states since they look for one thing some various, something a little more unique than what everybody else features,” Benji said.

While Leibish & Co. offers top-quality standard diamonds, the organization focuses primarily on colorful, distinctive jewellery. When questioned exactly why the business enterprise features these a top customer return price, Benji easily pinpoints the reason why.

“It is a mix of exceptional services and products, great service, and jewelry crafted toward highest levels of brilliance,” he stated. “The precious jewelry we make just isn’t your daily, mass-produced style of item. Every piece is tailor-made to completely fit the diamond or gem plumped for by client.”

A Family Affair With individual Service

Leibish & Co. is a true family company, with Leibish’s members of the family playing key functions when you look at the organization.

Leibish serves as creator and chairman associated with company, while his wife, Rosi, is the company’ Activities management. Their own eldest child, Chavi, functions as top honors Jewelry Designer — that’s a massive responsibility since custom jewellery accocunts for over 50percent regarding the company’s business, Benji mentioned.

Leibish’s oldest boy, Yossi, may be the CEO of Leibish & Co. Another son, Shmulik, who’s a graduate associated with Gemological Institute of The usa, could be the Chief Diamond Buyer for the company. “Shmulik is actually, seriously, certainly many talented shade diamond experts in the,” Benji stated.

Leibish’s son Itzik will be the organizations COO and runs its New York workplace on Fifth Avenue. Yoni, who’s the youngest of Leibish’s five children, could be the company’s CFO.

“as among the longtime people in the group, i will tell you that, although there is not any relationship, they start thinking about me, and others, part of their loved ones,” Benji mentioned. “most of us bring our very own expertise towards company, but interact to consistently expand the business.”

Clients are in addition handled like family at Leibish & Co., where the business invests fuel into private service and revenue. “have you ever dealt with one certain agent, eg, this is the exact same person you will usually manage, regardless of what you are calling or composing in approximately,” Benji stated. “We don’t believe in driving consumers to different departments when they have a question or certain concern they want to deal with.”

Customers result from throughout the World

Leibish has actually a number of distinct customers: you will find customers, which largely store through the site, stores, and those inside trade business, whom typically visit the organization’s main offices in ny, Israel, and Hong-Kong.

Most Leibish & Co.’s customers are from US. Its subsequent most widely used market is actually Canada, with the United Kingdom, Australian Continent, Hong Kong, additionally the rest of Europe.

Clients at each period of life shop at Leibish & Co., though the majority are within many years of 35 and 54, Benji mentioned. Also, the organization garners roughly 300,000 internet site check outs monthly — and helps to keep nearly all of its customers coming back again.

“with more than a 70per cent return consumer rating, we remain one of the most well-known businesses inside our niche,” the guy stated.

Colorful Diamonds & Gemstones With a “Design your own personal” Option

Leibish & Co. carries top-quality jewellery, but maintains inventory mobility, particularly for web consumers, Benji stated. The business carries a huge selection of free expensive diamonds and valuable gems, but their key products are customized jewellery productions.

“We hold a big selection of multicolor diamond and gem stone jewellery, with of the rarest hues ever before viewed,” he said. “we’re known best by all of our bread-and-butter products — yellow diamond and red diamond involvement rings. But we sell diamonds of virtually every shade, and priceless gemstones — including sapphires, emeralds, and rubies. We sell precious jewelry crafted with colorless expensive diamonds, too, but all of our knowledge is within the realm of shade.”

For consumers who possess some thing in mind and want help rendering it a real possibility, Leibish & Co. supplies a “Design yours” precious jewelry device, which Benji said is the preferred item.

“Naturally, when shopping for a special part, people typically wish particular rocks and establishing types they will have currently fallen in love with,” he stated. The “Design your own personal” device allows clients to construct a bit utilising the material, setting, and steel of the choice.

“permits these to delive sexchatr their own aspirations to life — with our expertise in artistry,” Benji informed all of us.

Add-ons & unique Online Tools in Store for Leibish & Co.

since it appears toward the future, Leibish & Co. is slowly moving toward higher-ticket products plus item assortment. The organization feels comfortable branching out to new product lines because of the determination and passion it pertains to perfect the recent creations.

“There is talked about exposing many different extras — such deluxe watches, bags, as well as pencils,” Benji stated. “But we decided to hold back until we initially perfected the main line of product, which will be diamonds.”

Leibish & Co. normally searching for ways to carry on refining its preferred internet site, as well. One-way it intentions to boost the internet based experience is by exposing enhanced fact functions, that’ll provide digital consumers more of an in-store knowledge.

As a business having its sources in colorful diamonds and ecommerce, Leibish & Co. will continue to innovate in a normal market which views change given that exemption, perhaps not the rule.